KC Custom Builders  

Our Process

Our New Home Building and Remodeling Process

8 simple steps

Our Process To Build Or Remodel With Confidence:  

New home construction and home remodeling in Pleasant Hill, CA, can be a nerve-racking experience. There’s a lot of questions and plenty of emotions to go around. Our goal is to provide you with a detailed, structured plan to guide you through the entire process.

Consistency comes from defined structures and processes. Over the last 14 years our home addition contractors have refined and perfected our 8 step process to help manage the stress of building or remodeling your home. These 8 steps don’t tell the full story, but they’ll help you manage expectations and get a better understanding of what the experience of home remodel services will look like.

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During this phase we’ll get acquainted to see if we are a fit for each other. We’ll do a deep dive into your vision and make sure that we “get it.” We’ll talk about your budget in relation to your vision, consider possible options and explain how payments to us work. We’ll talk schedule, your role in the new home construction or home remodeling project and what you can expect from us. We’ll be unfailingly honest — telling you what will be fun — and what won’t. And we’ll leave you with a complete guidance kit full of useful information to help you understand not only who we are, but also how projects like yours works.

Prior to entering into a Construction Agreement together, there will be pre-construction processes for which there will be fees. These fees are separate from the construction contract. These pre-construction processes will be handled with what is called a Professional Services Agreement or PSA. Your PSA will usually include costs for doing a detailed proposal that assures you a quality, completed project at a guaranteed price. The PSA will usually cover design services and sometimes some demolition and discovery work for your new home construction or home remodeling in Pleasant Hill, CA, if required to create a guaranteed project price for you. The PSA does not obligate you to enter into a Construction Agreement with us and you own the results of the design work covered by the PSA. 

With all or most of the results of the PSA work in hand, we will meet with you to talk through the project. We will take all the time you want to be comfortable and confident. We’ll go over the scope of work, project plan, progress payments, timelines, logistics and concerns. You will meet your personal project manager and discuss how communications can be handled.
We now have all the information to provide a guaranteed price for your project, you will have signed off on the specifications and production plan. You’ve met your project manager and know who will be doing what with whom. We will provide an agreement for our mutual signatures. We will go over and explain every deal of our straightforward agreement.

During the building phase, our home addition contractors handle all the details of ordering materials, scheduling, oversight and coordination. Concurrently we will diligently keep you up to date on progress and any issues.

No matter how carefully we plan your project together, you will probably want to make some changes along the way. We are prepared to cheerfully accommodate any changes you want to make. Our agreement will explain how costs associated with your changes will be handled.

During this completion phase we will meticulously inspect to ensure that craftsmanship levels have been maintained throughout the project. We will do a final review meeting with you to answer any operational questions regarding appliances, heating and cooling systems and any other operational questions. We will do a final clean up to the highest standards possible both within the project and anything on the property that we touched. We will set up a document for you to list anything you might run across that may need attention. Finally, you will benefit from our industry leading ten-year warranty on our work. 

Enjoy your transformed or new home. Thank you for letting us be a part of your dreams. 

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Home Remodeling - KC Custom Builders - pleasant hill, ca

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